CINcompass alternatives and what migrants need to know
Short answer
CINcompass by Stretto is browser-based bankruptcy software owned by the same company that owns Best Case, published at $75 a month for up to 10 filings and $100 a month for 11 to 25. It rates 3.2 out of 5 on 6 Capterra reviews, the lowest score in the category, and it depends on Microsoft Silverlight, which Microsoft stopped supporting in October 2021. Firms already moved onto Best Case rarely need a second migration; they need the data entry removed.
CINcompass is the corner of the US consumer bankruptcy software market nobody writes about. It is owned by Stretto, which also owns Best Case by Stretto, and its users are the one group in this market that has already lived through a forced platform change. This page sets out what CINcompass is, what it costs, whether it is still supported, how to get case data out of it, and what the realistic options are for a firm that has already been moved onto Best Case and does not want to move again.
What is CINcompass and is it still supported?
CINcompass by Stretto is browser-based bankruptcy petition and practice management software, originally built by CINgroup and acquired by Stretto in March 2019 in the same deal that brought Best Case and CIN Legal Data Services under one owner. Its Capterra product listing still carries the vendor description that CINcompass “requires Microsoft Silverlight and currently does not support Google Chrome.” Microsoft’s own lifecycle page for Silverlight 5 puts the end of support in October 2021.
Two further checks, both made on 21 August 2026. The domain cincompass.com no longer resolves to a product site of its own; it redirects to a Stretto landing page on go.stretto.com. And Stretto’s published Best Case pricing page does not mention CINcompass anywhere. A product with a dead runtime dependency, no site of its own and no place on its owner’s price list is not one to plan a practice around.
The six reviews on the Capterra listing say the same thing in plainer language. Two of them read “Terrible software. All but abandoned. No support” and “No ability to get your files if you need them or leave. It seems like they abandoned” the platform. Six reviews is a small sample, and it is also the entire published record for this product.
How does CINcompass compare with the alternatives?
| Product | Owner | Deployment | Published price, August 2026 | Capterra rating | Migration effort | How intake data gets in |
|---|---|---|---|---|---|---|
| CINcompass | Stretto, the same owner as Best Case | Browser, built on Microsoft Silverlight | $75 a month up to 10 filings, $100 a month for 11 to 25 | 3.2 on 6 reviews | Not applicable, this is the platform being left | Manual entry |
| Best Case | Stretto | Windows desktop, or Best Case Cloud in a browser | Cloud $99 per user per month; desktop $1,500 to $4,000 in year one, then $750 to $2,350 a year | 3.9 on 39 reviews | The move most CINcompass firms have already made | Manual keying; CIN Legal Data Services credit pull covering Schedules D, E and F only; MyCaseInfo online questionnaire, priced per download; Best Case client-file transfer |
| NextChapter | Clio, via its $1 billion vLex acquisition in 2025 | Browser | $159 a year up to 4 cases, $649 up to 11, $999 unlimited; Pro+ $1,099 to $1,599 | 4.8 on 136 reviews | A full second migration, quoted across the category at $1,000 to $10,000 | Manual entry; MyChapter client portal add-on at $500; Virtual Paralegal service from $1,500 a year |
| Jubilee Pro | LegalPRO Systems | Browser | $995 a year (Jubilee 36) to $4,995 a year (Jubilee 500); pay as you go at $95 per case | 4.5 on 105 reviews | A full second migration | Manual entry; CIN Legal Data Services credit data, which Stretto supplies and Jubilee resells |
| Casewell | Independent | Browser, runs before the petition software rather than replacing it | Free during the current beta | Not listed on Capterra | None. Whatever petition software your firm landed on stays where it is | A completed handwritten or typed PDF intake packet, read five times independently and exported as a .BCB file |
Ratings above are from Capterra’s Bankruptcy Software category, where CINcompass at 3.2 out of 5 on 6 reviews is the lowest-rated product listed. Best Case follows at 3.9 on 39 reviews, NextChapter leads at 4.8 on 136, and Jubilee sits at 4.5 on 105.
Is CINcompass being discontinued?
Stretto has published no end-of-life announcement for CINcompass that we can find as of August 2026, so the honest answer is that the product has been allowed to lapse rather than formally retired. What is documented is the pattern around it. The runtime it depends on lost support in October 2021, the product domain now redirects to a Stretto landing page, the product does not appear on Stretto’s Best Case price list, and CINcompass firms have been moved onto Best Case.
That last point is the one the wider market keeps getting backwards. The forced migration this industry half-remembers happened to CINcompass users, not Best Case users, and Stretto owns both products. A February 2024 Capterra reviewer of Best Case wrote: “We previously had the app version of CIN Compass. When we were forced to switch, we tried to give BC the benefit of the doubt. The more we use it the less we like it.” Best Case itself is not being discontinued; that claim circulates and is wrong, and it is dealt with in Best Case Cloud explained.
How much does CINcompass cost?
The figures in circulation are $75 a month for up to 10 filings and $100 a month for 11 to 25 filings. Capterra lists CINcompass with a starting price of $75.00 per month. Stretto does not publish a CINcompass price page of its own today, and third-party directories do not agree with each other on the number, so treat any figure you see as a starting point for a written quote rather than a price.
For comparison against the products a firm would actually move to, Best Case Cloud is published at $99 per user per month on bestcase.com, Jubilee Pro from $995 a year on jubileepro.com, and NextChapter from $159 a year on nextchapterlegal.com. The full side-by-side is in Best Case alternatives compared.
Are CINcompass and Best Case the same company?
Yes. Stretto owns both. Best Case LLC passed from CINgroup through Sentinel Capital to Stretto in March 2019, and CINcompass came with it. So did CIN Legal Data Services, the credit-report data source that fills Schedules D, E and F, which Stretto also sells inside Jubilee Pro by LegalPRO Systems. A firm comparing CINcompass against Best Case is comparing one vendor with itself, and a firm that leaves for Jubilee is still buying a Stretto data product inside the alternative.
This matters for how you read a sales conversation. When the vendor that let one of its products lapse is also the vendor recommending where you land next, the recommendation is not independent advice. Ask for the migration scope in writing, and ask what happens to your closed cases.
How do you get your files out of CINcompass?
There is no published export specification and no public API, which is why the complaint that shows up in the review record is “No ability to get your files if you need them or leave.” The same is true one level up: there is no published specification for the Best Case .BCB file format either, so every move in this category is a manual scoping exercise rather than a supported export.
- Ask Stretto in writing for an export of your case data, and make them name the format. A promise to “transfer your cases” is not a format.
- Test it on two real cases before you sign anything, one clean Chapter 7 and one messy case with amendments, then check what the imported case looks like rather than whether the import reported success.
- Pull your filed record from CM/ECF and PACER separately. Whatever the software does or does not release, the court’s copy of everything already filed is retrievable and is the archive that matters when a client comes back three years later.
- Export the client contact list and any credit reports you have paid for, since those are the pieces most often stranded.
- Keep the old system readable for as long as its licence allows, and do not cancel until the two test cases have survived a full filing cycle in the new one.
What are the alternatives to CINcompass?
The realistic destinations are Best Case by Stretto, NextChapter by Clio and Jubilee Pro by LegalPRO Systems. Best Case is where most CINcompass firms already ended up, at $99 per user per month for Best Case Cloud and rated 3.9 out of 5 on 39 reviews. NextChapter is the rating leader at 4.8 on 136 reviews from $159 a year. Jubilee Pro publishes annual plans from $995 for 36 filings and rates 4.5 on 105 reviews.
- Best Case by Stretto, for firms already moved there. The migration cost is already paid. The remaining complaint is usually speed, not capability, and speed is an intake problem.
- NextChapter by Clio, for firms that want the highest-rated product. 4.8 on 136 reviews, $159 a year up to four cases through $999 a year unlimited. It is a second migration, so price the migration and not the subscription.
- Jubilee Pro by LegalPRO Systems, for price-sensitive small firms. $995 a year for 36 filings, or $95 per case with no subscription. Note that its credit data still comes from Stretto.
- Casewell, for the data entry specifically. Not a petition platform and not a replacement for one. It reads the completed intake packet and hands the petition software a finished file. See bankruptcy software for attorneys for where each product fits.
If your firm was moved onto Best Case, what now?
Do not migrate twice on the strength of one bad year. A move off Best Case is quoted across the category at $1,000 to $10,000 once data transfer, parallel running and lost typing speed are counted, and open Chapter 13 cases with docket history normally have to finish where they started. A firm that has already absorbed one involuntary migration is the worst-placed firm in the market to absorb a voluntary one.
Stretto puts a number on that work on its own behalf. Its credit-report import, which fills only Schedules D, E and F, is marketed as saving an average of 60 minutes of data entry per case. If automating one slice of the creditor schedules is worth an hour by the incumbent’s own accounting, the rest of the petition is worth more.
Casewell attacks that step and nothing else. It reads a completed intake packet, handwritten or a typed PDF, five times independently, compares the reads field by field, and shows your staff any field the reads disagreed on beside the cropped handwriting so a person decides rather than the software guessing. Confirmed values map onto petition fields by fixed rules, and the exported Chapter 7 .BCB file, covering Schedules A/B, D, E/F, G, I and J, is read back and checked against what your team confirmed before it is released. It is running with firms in the New York districts, EDNY, SDNY, NDNY and WDNY, it is free during the current beta, and it requires no migration because Best Case stays exactly where it is. The mechanics are on how Casewell works and getting client data into Best Case.
Is CINcompass still supported?
Stretto has published no end-of-life notice, but the product depends on Microsoft Silverlight, which lost Microsoft support in October 2021, cincompass.com now redirects to a Stretto landing page rather than a product site, and CINcompass does not appear on Stretto’s published Best Case price list. Capterra reviewers describe it as abandoned.
How much does CINcompass cost?
The published figures in circulation are $75 a month for up to 10 filings and $100 a month for 11 to 25 filings, and Capterra lists a $75.00 per month starting price. Stretto does not publish a CINcompass price page today, so get a written quote before budgeting.
Who owns CINcompass?
Stretto, which acquired CINgroup in March 2019. The same deal brought Best Case and CIN Legal Data Services under the same owner, so CINcompass and Best Case are two products from one company, and Jubilee Pro resells Stretto credit data as well.
Can I export my cases out of CINcompass?
There is no published export specification and no public API, and Capterra reviewers report being unable to retrieve their files. Ask Stretto in writing for an export in a named format, test it on two real cases, and pull your filed record from CM/ECF and PACER independently.
Should a CINcompass firm move to Best Case or to something else?
Most CINcompass firms have already been moved onto Best Case. A second migration is quoted across the category at $1,000 to $10,000 once parallel running and lost typing speed are counted, so it is only worth it if the complaint is about the platform itself rather than about data entry.
Does Casewell replace Best Case or CINcompass?
No. Casewell runs before the petition software. It reads a completed intake packet, has your staff confirm any field the reads disagreed on, and exports a Chapter 7 .BCB file that Best Case imports. Your firm keeps its petition software, its docket history and its filing workflow, and does no migration.
Best Case and Stretto are trademarks of their respective owners. Casewell is an independent product and is not affiliated with, sponsored by, or endorsed by Best Case, Stretto, or any of their affiliates. References to Best Case and Stretto describe compatibility only and are nominative (descriptive) use.
This page is general information for law-firm staff, not legal advice for any particular case.