Client intake & workflow

A bankruptcy intake form template you can adapt

This is a working template for a consumer bankruptcy intake packet — the sections, the fields inside each one, and the layout choices that decide whether a client can complete it accurately at home. It covers Chapter 7 and Chapter 13 in one document, because nearly every question is shared and two packets always drift apart.

Adapt it rather than adopting it: district practice and your exemption scheme change what belongs on the page. The organizing rule holds regardless — every field should have a destination on an official form, and every schedule line a field that feeds it. For the reasoning behind each section, see what a client intake form must collect.

Part A — The client and the household

Section 1: Identity

  • Full legal name as printed on a government ID, and every other name used in the last 8 years — maiden, married, nicknames
  • Full Social Security number or ITIN in a shaded box marked “not filed publicly”; date of birth
  • Current and mailing address, county, prior addresses in the last 3 years, phone, email, contact preference
  • Marital status; dates of marriage, separation, or divorce; whether the case will be joint

Section 2: Household

  • Everyone living in the home: name, relationship, age, and whether they contribute to expenses
  • Dependents living elsewhere and the support provided
  • Checkboxes for a non-filing spouse, and for anyone disabled or a full-time student

Part B — Money in and money out

Section 3: Employment and income

  • Employer name and address, job title, and hire date, in Debtor 1 and Debtor 2 columns
  • Pay frequency as checkboxes, gross pay per period, and typical overtime, bonuses, or tips
  • Every employer held during the last 6 full calendar months, with start and end dates
  • Self-employment receipts and business expenses; rental, retirement, support income; government benefits; outside contributions; expected changes in the next 12 months

Section 4: Monthly expenses

  • Rent or mortgage with an escrow checkbox; HOA dues, lot rent, maintenance
  • Separate lines for electricity, heating fuel, water and sewer, trash, phone, internet, cable
  • Food and household supplies, clothing, personal care; medical costs not covered by insurance
  • Vehicle fuel, maintenance, registration, transit; insurance by type; childcare and tuition
  • Court-ordered support paid, charitable giving, and payroll deductions that are not taxes

Part C — What the client owns

Section 5: Real property

  • Address of each parcel, including timeshares, vacant land, and inherited interests
  • How title is held: sole, joint with spouse, joint with another, life estate
  • Purchase date and price, estimated value, and the basis for it — assessment, appraisal, or comparable sale
  • Every lien — mortgage, HELOC, tax, judgment, mechanics — with balance, payment, and arrears
  • Whether the property is occupied, rented out, or vacant

Section 6: Personal property

  • Vehicles: year, make, model, mileage, condition, lienholder, balance, payment — plus motorcycles, boats, and trailers
  • Checking, savings, brokerage, education, and retirement accounts with balances and any loan against them; cash; cryptocurrency
  • Household goods and electronics as one total, with a prompt for anything individually valuable; jewelry, firearms, collectibles, pets
  • Cash value life insurance, deposits, expected tax refunds, unpaid wages, money loaned out
  • Claims against anyone, inheritances, business assets, and property stored off-site

Part D — What the client owes

Let clients list debts as they experience them — bills and letters — and classify internally. One grid serves all three categories with columns for collateral and for priority status. It also feeds the creditor matrix, so capture full mailing addresses.

Section 7: Secured debts

  • Creditor name and mailing address from the most recent statement, plus account number
  • What secures the debt: home, vehicle, furniture, equipment
  • Balance, monthly payment, interest rate, and total arrears
  • Keep, surrender, or undecided as a checkbox, and whether the creditor has repossessed or sued

Section 8: Priority debts

  • Federal, state, and local taxes owed, by year and agency
  • A yes/no line per year for whether each of the last 4 returns was filed
  • Any installment agreement or offer in compromise, with the monthly payment
  • Domestic support arrears with recipient and case number

Section 9: Unsecured debts

  • Credit and store cards, including any zero-balance card the client still holds
  • Medical bills, including accounts already in collections
  • Personal, payday, and title loans, and money owed to family or friends
  • Student loans: servicer, balance, federal or private, current status
  • Deficiency balances, utility arrears, gym contracts, unpaid rent from a prior residence
  • Judgments with court and case number, plus every collector currently writing as well as the original creditor

Part E — History, contracts, and eligibility

Section 10: Leases and co-debtors

  • Residential lease: landlord, rent, term, and any eviction filed
  • Vehicle and equipment leases, storage units, cell phone and service contracts
  • Anyone who co-signed for the client, and any debt the client co-signed
  • Whether the client has lived in a community property state during the marriage

Section 11: Financial history

  • Property sold, transferred, or given away in the last 2 years, including transfers to family
  • Payments to a relative or insider in the last year, and unusually large recent payments to one creditor
  • Repossessions, foreclosures, property voluntarily returned, and accounts closed in the last year
  • Lawsuits and garnishments; payments to a petition preparer or debt settlement company; businesses operated in 4 years

Section 12: Prior filings and eligibility

  • Any prior bankruptcy by either spouse in the last 8 years: district, case number, chapter, date, and outcome
  • Credit counseling briefing — date and provider; it must fall within the 180 days before filing under §109(h)
  • Any pending foreclosure sale, repossession, garnishment, or shutoff, with the date making it urgent

Part F — Chapter 13 add-ons

A short closing section keeps one packet serving both chapters. Print it on its own page so staff add it only for cases heading toward a plan.

  • Mortgage arrears to cure, by lender and amount
  • Vehicle purchase and loan dates, which drive whether a claim can be modified
  • Tax debt and support arrears to be paid through the plan
  • Assets the client specifically wants to protect, and why
  • Anticipated changes over the plan term, and whether payroll deduction is workable

Layout for a packet clients fill in by hand

Most firms still receive some of this on paper, and the packet has to survive a client with a pen at a kitchen table. The case for keeping paper is made in why handwritten intake forms persist; these are the rules that make it work.

  • Generous write-in space. Handwriting is larger than type — full-width lines, or answers run into the margin.
  • One column per spouse, in the same position on every page. Inconsistent order is the leading cause of swapped income figures in joint cases.
  • Shaded office-use boxes. A tinted strip for initials, verification date, and the schedule line fed, with an instruction to leave it blank.
  • Real checkboxes and ruled grids. Squares large enough to hold an X, and repeating data in headed tables, not open space.
  • One topic per page, a “does not apply” box, and numbered pages. Blank means skipped, a checked box means none, and “Page 4 of 12” shows what is missing.

Keeping the template in sync

Official Forms are revised on a rolling basis, and the figures inside the means test and exemption schemes adjust on their own cycle — check the current amounts on uscourts.gov rather than printing them into the packet. Put a version number in the footer, review the packet against the current forms on a schedule, and destroy old stock when a new version issues. Pair it with a document checklist: the questionnaire captures what the client knows, the checklist what the file needs to prove it.

Should the packet include the official forms themselves?

No. Official Forms are drafting output, not intake input — organized for the court, not for a client answering questions about their life. Handing them over produces worse data.

How many pages should the packet be?

Most firms land between ten and twenty pages once these fields have enough writing room. Compressing it to save paper trades a trivial cost for follow-up calls.

Can one packet serve both joint and individual cases?

Yes, if the Debtor 2 column appears on every page and the instructions say to leave it blank in an individual case. A separate version doubles the revision work.

Before or during the consultation?

Before, with statements and bills in front of the client, then reviewed line by line during the consult. Numbers recalled from memory are the least reliable data collected.

This guide is general information for law-firm staff, not legal advice for any particular case.